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House Agreements

Policy Capsules

Review our transparent commitments regarding secure customer data vaults, global courier clearances, bespoke service conditions, and item return protocols.

Return Envelopes & Refund Capsules

At Prisco Fashion World, we hold our designs to the highest standards of luxury. If you are not completely enchanted by your purchase, you may initiate a return within 14 days of receiving your order.

ATELIER RETURN CONDITIONS

REFUND PROCESSING TIMELINES

Upon arrival at our Manhattan showroom, returns undergo strict inspection by our couturiers within 3 business days. Approved refunds are credited automatically to your original payment method. Please allow up to 5-10 bank processing days for the luxury credits to reflect on your accounts.

White Glove Transport & clearances

We believe that the delivery of luxury garments should match the elegance of their design. That is why all shipments are handled by selected premium couriers, packed in protective signature boxes, and fully insured in transit.

DELIVERY SPEEDS & TARRIFS

Courier Class Delivery Speed Fee Structure
Standard White-Glove 3 - 5 Business Days FREE (Orders > $200) / $15.00
Overnight Express Air Next Business Day $35.00 Flat Rate
International Air Duty Paid 5 - 8 Business Days $50.00 (Tariffs & Clearance Included)

SIGNATURE DOOR DELIVERIES

To ensure maximum security for our high-value jewelry and couture packages, all Prisco deliveries require a physical signature at the door. Package routing changes or custom delay holds must be requested directly through courier links.

Secure Client Information Vaults

Your privacy is the ultimate luxury. At Prisco, we commit to keeping your personal data secure. We utilize premium browser tokenization and do not share, sell, or rent client lists to any external advertisers or data warehouses.

TRANSACTIONS & VAULTS

All payment interactions are processed securely. Your credit card information is tokenized instantly and never stored on our database servers. This guarantees full PCI compliance and peace of mind when acquiring luxury items online.

WHAT WE CURATE

We capture only the identifiers necessary to fulfill orders, process refunds, and deliver early-access society collection reminders. This includes your name, shipping/billing address, phone, email, and catalog navigation history to serve customized style reports.

Atelier House Agreements

By accessing, navigating, or placing luxury orders on Prisco Fashion World, you agree to comply with our general Terms of Service and catalog agreements.

INTELLECTUAL PROPERTY & DESIGNS

All textile motifs, dress drapes, dial designs, high-fidelity photo layouts, custom canvas scripts, and promotional countdown concepts are the intellectual property of Elena Prisco and Prisco Atelier. Any unauthorized reproduction, imitation, or redistribution is strictly prohibited.

ACQUISITIONS & ERRORS

We strive for perfection in all descriptions and pricing labels. In the rare event that a system glitch lists an item at an incorrect price, we reserve the right to cancel the order and issue a full refund prior to package dispatch.